terms & conditions

introduction

  1. my name is dylan harris; arts \ ego is my personal website;
  2. i sell copies of my books and CDs here, for the convenience of purchasers;
  3. to contact me, please use one of the options on the contact page.

postage & packing (p&p)

  1. for orders under €16, p&p is €5;
  2. for orders between €16 & €50 inclusive, the p&p is €8;
  3. p&p is free for orders over €50.

shipping

  1. orders to an address in france are usually shipped via la poste of france;
  2. all other orders are usually shipped via le post of luxembourg;
  3. if you wish to make alternative shipping arrangements, you must contact me before you place your order, and we must come to an agreement regarding alternative delivery.

privacy

  1. i retain information about purchases made: such information is not intentionally divulged to third parties, except as necessary to fulfil the purchase;
  2. things financial are handled by a payment service, such as paypal, who let me know what to send where; consult them for their privacy policy.

disputes

  1. if payment is made via a payment service, such as paypal, any disputes should be addressed using their dispute resolution process;
  2. otherwise, in case of problems, please contact me to find a resolution;
  3. any disputes that we cannot resolve ourselves shall be resolved in accordance with luxembourg law.

exclusions

  1. these terms & conditions only apply to items sold on this website;
  2. these terms & conditions do not apply to purchases made via third–parties, such as deviant art or red bubble: such purchases are conducted according to the terms & conditions of those parties.